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Curated Learning Experiences

Invest in learning for
elevated team performance

solutions to enhance service, transform leadership, and exceed expectations.

With over 30 years of combined experience
teaching and designing learning for adults,
we transform training into a competitive advantage.

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Exemplars

Mobile Learning Modules

Luxury Lodge and Spa Leadership Training Module for Mobile
Luxury Lodge and Spa Leadership Training Module for Mobile
Luxury Lodge and Spa Leadership Training Module for Mobile
Luxury Lodge and Spa Leadership Training Module for Mobile

Instructional Design as a Service

Rooted in adult learning theory and instructional design excellence, we provide the tools to deliver world-class training—whether in facilitated workshops, online learning, or leadership seminars.

Workshop design

Learning goals

Lesson plans

Facilitator resources

Participant handouts

Slide decks

Learning materials

Group activities

Job aids

Training materials

Reference guides

Self-assessments

Checklists

Diagrams

Video/audio

Templates

Pre-assessments

Module design

Learning objectives

Course outlines

Syllabi

Lessons

Learning activities

Post-assessments

We use your style guide and your branding to create content that belongs to you.

Trusted by Leaders Across Industries

Our clients describe us as collaborative, professional, and committed to excellence. From hospitality organizations to workforce development teams, WorkWise Design has helped leaders build learning that delivers real results.

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Read More Client Testimonials

5 Star Review for WorkWise Design

Aligns with standards and values

Quinn D.
Learning Manager

Our projects greatly benefited from WorkWise Design’s ability to determine
relevant topics and content for our customized programs - ensuring all was
aligned with our standards and values. Extremely skilled in creating
program outcomes deeply connected to thorough market research.
5 Star Review for WorkWise Design

Professional execution of ideas

Bob M.

Director, Employee Safety

We are already seeing changes in our Leaders;  they have a much better understanding of their role as safety leaders. Our safety performance is already improving. We are really happy with having a comprehensive training program that can easily be passed along to other trainers in the future.
5 Star Review for WorkWise Design

Highest standard of quality

Susan O.
Employment Skills Specialist

Able to integrate standardized frameworks and models into the
development process and ensure the work meets the highest standard
of quality and effectiveness. Open to feedback and able to adjust to meet
client needs and goals.

Why WorkWise Design

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Rapid, Refined, Ready

Get started in hours, not weeks

Fixed Monthly Rate

No surprises, just reliability.
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Mobile Phone Line Art

Completely Asynchronous

You input your requests and we get to work - no unnecessary meetings.

Flexible & scalable

Fits your current needs;
fits your changing needs.
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Instructional Design as a Service

Subscriptions

Build

Develop the essentials with tailored learning tools

For teams ready to strengthen internal training with clear, branded learning tools for confident facilitation.

What's included:

  • In-person or online workshop design, fully tailored to your goals

  • Clear, outcomes-based structure rooted in adult learning principles

  • Branded PowerPoint slideshow

  • Facilitator notes embedded in slides for ease of delivery

  • Participant handouts designed for clarity and engagement

  • Interactive written activities grounded in day-to-day service scenarios

  • Pre-assessment document to establish a learning baseline

  • Post-assessment document to measure learning progress

  • Ongoing support: continuous planning, design, and consultation

$2499 / month
+TAX

Elevate

​Enhance and align learning across your team

For teams ready to expand their learning strategy and create consistent, branded experiences across platforms and formats.

Everything in Build, plus:

  • Branded PowerPoint slideshow with animations and custom visuals

  • Comprehensive Facilitator Guide for confident instruction

  • Professionally designed Participant Guide to support engagement

  • Interactive media-rich activities grounded in day-to-day service scenarios

  • Pre-delivery walk-through with your facilitator to ensure readiness

  • Full suite of branded learning resources: job aids, checklists, templates

  • Custom e-learning module design built around your brand and objectives

  • Clear module outcomes, storyboards, and curated content

  • Interactive activities and knowledge checks

  • Fully branded media and relevant visual assets

  • Ongoing support: continuous planning, design, and consultation

$3499 / month
+TAX

MOST POPULAR

Extend

Expand your strategy with hosted delivery and reporting

For organizations ready to scale their learning ecosystem with delivery support, hosting, tracking, and learner recognition.

Everything in Elevate, plus:

  • Optional in-person workshop delivery by a WorkWise Design facilitator

  • Hosting of e-learning modules via WorkWise Design

  • Monthly participation tracking and learner progress reports

  •  Completion certificates for participants

  • Ongoing support: continuous planning, design, and consultation

$6499 / month
+TAX
STARTING AT

Not sure where to start?

Let’s find the right fit together.

We’ll help you choose the best path based on your team’s goals, learning priorities, and current capacity. Every partnership begins with a conversation.

FAQ

Why don’t training workshops stick?

Training workshops often do not stick because people return to work without support to apply what they learned. Workshops can be motivating in the moment, but once employees go back to their daily routines, they often fall into old habits. Without a clear system to reinforce new behaviours, the excitement fades and the lessons are forgotten. For example, if a hotel runs a customer service workshop but managers do not follow up with coaching or tools, staff will struggle to maintain the new approach. Real improvement happens when training is built into everyday work. That means setting standards, giving staff job aids, and making sure leaders coach consistently.

​How can training improve service consistency?

Training improves service consistency by giving every team member the same standards and tools to deliver them. In hospitality and tourism, guests notice when service feels different from one employee to the next. A structured training system helps staff understand what good service looks like, practise it, and apply it every day. For example, a restaurant that trains servers with clear steps for greeting, taking orders, and handling complaints will provide a more consistent experience than one that leaves staff to figure it out on their own. Service consistency comes from more than good intentions. It requires training that is reinforced by leaders and supported with resources employees can use on the job.

What’s the best way to train seasonal staff quickly?

The best way to train seasonal staff is to use simple, focused tools that help them learn fast on the job. Tourism and hospitality often rely on short-term employees who need to perform well during busy seasons. A long training program is not realistic when staff may only be on the job for a few months. Instead, organizations should focus on clear onboarding, step-by-step guides, and job aids that make it easy to learn while working. For example, a tour company can give guides a quick reference card with safety steps and guest service tips so they can review it before each shift. By making training easy to access and practical, seasonal staff can build confidence quickly and deliver quality service from day one.

How can training reduce employee turnover in hospitality?

Training reduces turnover by giving employees the skills, confidence, and support they need to succeed. Many staff leave hospitality roles because of burnout, unclear job expectations, and a lack of support. When training is inconsistent, employees may feel frustrated and unsupported. A structured training program shows staff that the organization cares about their success and growth. For example, a hotel that provides new hires with clear standards, practice opportunities, and manager coaching will help those employees feel more capable and valued. This leads to higher job satisfaction and less turnover. Training also helps managers develop leadership skills, which further improves retention. Employees stay longer when they feel set up for success and see opportunities to grow in their role.

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