Explore how custom safety leadership training helped the Calgary Stampede strengthen leader accountability, improve workplace safety performance, and build a scalable internal training solution.

The first 30 days with a new employee can tell you a lot. The problem is that many managers do not have a simple way to track what they are seeing. They rely on memory, gut feeling, or whatever issue showed up most recently. That can make it hard to tell whether a new employee is progressing, stuck, or starting to create a bigger concern. That is why we built The First 30 Days Scorecard. It is a 10-minute tool for hospitality and tourism operators who want to spot early patte

Discover effective strategies for when a new employee keeps repeating the same mistake. Learn four reasons repeat mistakes happen and how to address each one.

In hospitality and tourism, new hires are expected to need support. No one walks into a hotel, restaurant, or tour operation role fully ready for the pace, the systems, the guest expectations, and the hundreds of small decisions that happen during a shift. Some ramp-up time is normal. But there is a point where normal support starts to become something else.

Many workplace training materials are written above employees' reading levels. Learn how improving training materials readability makes onboarding easier and reduces mistakes.

Behind every effective training program is one essential question: what makes learning stick? Instructional design is not just a creative craft; it is rooted in decades of science across neuroscience, psychology, and education. In this post, we highlight seven leading experts (Huberman, Sweller, Mayer, Dweck, Ericsson, Thalheimer, and Hattie) whose insights reveal why people learn the way they do, and how organizations can design training that leads to lasting performance.

Discover why leadership training matters in hospitality & tourism. Enhance service, boost retention, and elevate guest satisfaction today.

Discover effective solutions to tackle challenges in high-turnover industries. Learn how structured training can improve consistency and reduce turnover.

One of the hardest challenges in hospitality is keeping service consistent, no matter who is on shift. Canadian research shows that well-structured training and HR practices directly improve service quality. In this post, we explore why inconsistency happens in hotels and how training systems can create the reliable guest experiences your brand depends on.

Most workshops feel successful in the moment, but weeks later, nothing has changed. The problem isn’t the facilitator, it’s the design. In this post, we explore why so many workshops fail to stick and share practical strategies to make training last, from clear outcomes to on-the-job supports. If you want learning that changes behavior and not just fills time, this guide shows you how.

Discover how instructional design is shifting, with AI vs subject matter expert becoming a key question in today’s course and training development.

Discover how WorkWise Design uses AI in learning design - how it is used thoughtfully as a partner, paired with curiosity, & driven by peopl

AI, data, and learning are redefining leadership in hospitality. Stay ahead with insights from the 2025 Global Sentiment Survey.

Discover how fonts in instructional design can enhance learning. Avoid common mistakes and boost learner engagement with your font choice.

When training isn’t supported by a systems approach, it leads to hidden costs that drain not just your budget—but also your organization’s p

Systems thinking shifts the focus from isolated events to continuous processes. I

In an era dominated by AI, organizations that prioritize development of soft skills and growth mindset will be best positioned to succeed.

Learning development and training aren't just about delivering information but driving real outcomes. However, one-size-fits-all programs of

Discover how embodied cognition - our physical experiences - transforms workplace learning and corporate training.

2024 Year in Review for WorkWise Design. Celebrating our wins in our first year.